State Farm® Insurance Agent Casey Hill

"Maddie is the best! So knowledgeable and understanding! This was by far the best experience I've had getting insurance and I can't thank her enough for her help! I highly recommend her!"

"This is the first Google review I've ever done. It goes to Maddie S. at Casey Hill State Farm Agent. I contacted their office to verify an email sent to me. Maddie was very kind and helpful from the beginning. From past experience dealing with other companies' customer service, you either get transfer to another department or receive a simple answer. Maddie took her time to understand the situation and was not rushed to conclusion. She promised to get back with more details from her underwriter. Sure, she did. This time she provided more explanations. As a result, I was able to follow her instruction to complete the email sent to me. In conclusion, I have never met Ms. Maddie. She did not ask nor her office required me to write the review. Her work is valuable and great asset to both State Farm and the customers. Once again, I appreciate your positive and quality assistance."

"Casey Hill is the best State Farm agent with top notch customer service. He took the time to sit down with me and go over each of my insurance policies. Not only do I better understand my coverage but he was able to help me save money. I was referred by a friend and I will continue to recommend his office to others."

"Casey Hill and amazing team are phenomenal. So kind, so relational. They’re always willing to help and answer questions and always have an upbeat, fun, loving communication style. I love working with them."

"Well, I have personally been with Casey since Tom Rykert retired. Total is over 35 years. No accidents, no tickets, home, auto, and utility trailer and past motorcycles all insured through this office. I had been very pleased with their service until I started seeing rate increases w/o any notice to us this past year. No good explanation from Casey. So, this past fall, I lowered the coverage amounts. Policy went down ~$30/month. Since then, our rates have gone back up to previous levels. Not a happy camper at all on a fixed income. My last interaction with Giselle was a bit tense when asking her to make changes I authorized online. I 'had' always had good interactions in the past and this really soured that. After all this, I am on the verge of moving my insurance business to another carrier who will appreciate my long standing business. Update: my issue is not with rate increases, but after having numerous talks with Casey and his office about our rates being higher than the norm, found that State Farm used an old pricing model on our policy that kept it a good amount higher rate (through no fault of ours), I would have wanted to know about increases from Casey. Communication."

"Casey - Every time I have contacted or been contacted by your office, I have been treated with respect and kindness, and in a very professional manner. You and your team are great and have really gone to bat for me recently. Please pass along my thanks and gratitude. You and your entire office is greatly appreciated!"

"Never replies or replies very late to inquiries. Has not provided any real support regarding when dealing with claims. Edit: It took a while but all of our claim issues were resolved. Text is best when communicating with the agent."

"I went in to say hi to Casey Hill & he was out of the office & I still got great customer service by his staff Giselle Reyes,so 5 stars is all i have for ya,keep smiling, great guy and team, 5 stars"

"I cannot recommend Casey hill and Giselle more! I have been with them since I walked into their office after having a bad experience just to get a second opinion after moving to the area. They invited me in to sit down and go over what they would do differently for me and my wife at the time and took immense care in laying out options and fitting them to our situation. Even through a divorce on our end they handled the situation expertly and with care, and definitely retained both of us as lifelong customers! If you are in the market for insurance in Sherwood, this is where you need to be."

"First impressions Casey, great, then a little frustrated 🥴 then great again thanks Giselle after our Long meeting we fixed a lot of issues. I'm glad I found you guys."

"Very personable staff, really helped me out with a recent crash and were very supportive through the whole endeavor."

"We use Casey and team for a number of personal as well as business policies and really enjoy working with them. Everyone we have dealt with in the office is knowledgeable and amazingly fast to follow up on questions or quotes. We highly recommend them!"

"Everyone at Casey Hill’s Office are amazing! They go above and beyond to help find the best solutions for insurance. Even in complicated family situations. Everyone takes the time to know you and your individual current needs to find the ideal packages. I highly recommend them!"

"Great, fast, easy, so so so nice and helpful!!"

"We have been with Casey for a couple of years now and he is amazing! Very responsive, gets things done as quickly as possible in regards to requests and claims, and has worked with us when we needed it. We are very happy with all of our insurance products through StateFarm and in our dealings with Casey!"

"These ladies are amazing! Very quick to respond when questions are asked. When changes are needed they take care of it. Insuring with Casey Hill State Farm has been a great experience! Thank you all"

"Just want to say that Giselle and all lady’s and Gents at State Farm Rock there so nice and helpful to all my needs and questions always welcome you with a genuine smile respect and appreciation it’s like a breath of fresh air when I enter and leave feeling safe and secure with myself and my car State Farm is the place to be insured thank you great people for your everlasting great customer service 😊⚓️"

"Had to add to my policy and it was taken care of quickly"

"Casey and his team are the best! Casey has always been there for me and worked through my policies and challenges. He's always up front with what to expect and completely honest about what is best for his clients. He and his team are the ONLY reason I still use State Farm."

"Giselle is wonderful to work with! She reviewed our current policies and advised us where our coverage amounts needed to be higher (especially with housing prices rising and replacement costs going up). Low deductibles and the premiums were less! A win win. 🏆"

"Casey Hill at his team have been amazing over the last 9 years I have been with them. They are always patient, timely and informative with any of my needs. They have always walked me through any claims I have needed to make and made great recommendations for any coverage I have needed. I truly feel so lucky to have this team on my side and could not recommend more highly. Stop your search here if you are shopping around for insurance and call them now!"

"Saved me almost $100/per month on car insurance when I switched to them, and Im receiving more coverage!"

"I was shopping around and looking at different quotes. Even though we didn’t end up switching insurance companies to State Farm, I would definitely go with them if I had to. I’ve been having issues with my current insurance company and just seeing the care they had for me and making sure I had the right coverage left a mark with me. I’ll keep them in mind if things do change."

"I have been with StateFarm for the past 5 years and am very happy with the service they have provided to me."

"Casey reviewed all of my policies, explained each part of the coverage, and explored different cost options (like deductibles) with me. He took the time to understand my coverage needs, my financial plan, and my risk tolerance. Casey and his staff are friendly, professional, and helpful."